Having issues with a pending UPI withdrawal, bank recharge failure, or KYC approval? The official Diwa Play Customer Service team provides 24x7 support via in-app live chat and verified community channels. Here is how to reach them safely.
1. Fastest Way: In-App 24x7 Live Customer Care
The quickest and safest way to resolve any issue is using the built-in customer service chat:
- Open Diwa Play App and look at the bottom right corner.
- Click on the Support / Service headphone icon.
- Select your issue category: Deposit Not Received, Withdrawal Review, or Account & Security.
- Enter your Game UID and attach a screenshot of your bank UTR receipt.
- An official executive will connect with you in under 60 seconds!
2. Official Telegram Community & Channel
Join the official community for daily redeem promo codes, maintenance announcements, and VIP gift updates:
3. Security Alert: Beware of Fake WhatsApp Numbers
Never share your login OTP, transaction PIN, or bank passwords with anyone claiming to be Diwa Play support on private calls. Official executives will NEVER ask for your password or demand payment to process your withdrawal.